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2025 Grameenphone Leads Voice App Experience in Bangladesh : OpenSignal's Global Network Experience Report

Grameenphone Leads Voice App Experience in Bangladesh : OpenSignal's Global Network Experience Report

OpenSignal is a globally renowned organization that works on mobile network standards worldwide. The organization is well-known for its independent data-driven analysis of customers' network experience, and it recently released its 'Global Network Experience Report' (GMNE). The report highlighted Grameenphone's exceptional performance in the 'Voice App Experience' category, where the operator secured the top spot in Bangladesh.

Grameenphone's customer voice experience improved by 12.7 percent year-on-year, and the company has been recognized as a Global Rising Star. On the other hand, Banglalink leads in the download speed experience category, scoring 78.5 percent, with Grameenphone coming in second at 72.1 percent. In the upload speed experience category, the operators in Bangladesh rank as follows: Grameenphone (72.3 percent), Robi (60.3 percent), and Banglalink (59.5 percent).

In terms of 4G/5G, Banglalink had the highest percentage improvement time at 7.5 percent. These findings suggest that the mobile sector in Bangladesh is undergoing significant changes.

Currently, Grameenphone is the only operator besides Teletalk to conduct a trial of 5G service. The company provides services with over 19 thousand 4G towers across the country, serving 7 crore 91 lakh customers. Grameenphone's 4G coverage reaches 99 percent of the country. Robi, with a customer base of 5 crore 44 lakh, has more than 16 thousand 4G sites, and its coverage extends to 98.3 percent of the country's population. Meanwhile, Banglalink has 3.9 million subscribers.

OpenSignal's Global Awards report recognizes operators around the world based on the quality of service their customers receive. The organization also identifies Global Rising Stars based on customer experience in mobile networks. OpenSignal plans to continue conducting data-driven analytics audits in the future to provide an overview of the mobile network experience to operators, regulatory bodies, and consumers worldwide.

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